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Refund and Returns Policy

At IPTV Smarters, we aim to provide you with the best IPTV experience possible. Please read our Refund and Returns Policy carefully before making a purchase.

📌 Digital Product Nature

All IPTV subscriptions and services provided by IPTV Smarters are digital products. Since there are no physical goods, returns are not applicable.

📌 Refund Eligibility

Refunds are only granted in the following cases:

  • Service not delivered: If you do not receive your IPTV subscription details within 24 hours of purchase.

  • Non-activation: If your subscription cannot be activated due to technical issues from our side.

  • Duplicate payment: If you are accidentally charged more than once for the same subscription.

📌 Non-Refundable Cases

We do not provide refunds in the following situations:

  • Incorrect purchase (e.g., wrong package or device type selected).

  • Incompatibility with your device if it does not meet IPTV Smarters requirements.

  • Poor internet connection or buffering caused by your ISP or device.

  • Change of mind after account activation.

📌 Trial & Testing

We strongly recommend using our Free Trial option before purchasing any IPTV Smarters subscription. This ensures compatibility with your device and satisfaction with our service.

📌 Refund Process

If you are eligible for a refund, please contact us via:

  • Email: contact@iptvsmarters.tech

Refunds will be processed within 5–7 business days after approval.

📌 Contact Us

If you have any questions about this policy, please reach out to our support team. We’re available 7 days a week to assist you.